Shipping policy

ORDER PROCESSING
Orders are usually processed within 24 business hours. Tracking advice will be sent to your email once your order has been dispatched.


AUSTRALIAN / LOCAL ORDERS 

At the moment we are offering local delivery (up to 80km from Kambalda East) & standard shipping worldwide.

FREE SHIPPING

We are offering free standard shipping on all orders placed worth $150 & over. The free shipping discount will be applied automatically during checkout. 

DELIVERY TIMES

Shipping times may vary according to Australia Post and Courier time frames and zones  these times do not include order processing time.

Shipping times will vary dependant on your delivery location, it takes less time for delivery to Metro areas than to rural addresses, please make sure you factor these added times in when placing your order.

Delivery time will then be based on Australia Post and Courier time frames.

AUSTRALIA

Local Delivery: 1-3 Business Days - Free
Standard Shipping: 3-10 Business Days - $10.00

NEW ZEALAND

Standard Shipping: 7-14 Business Days - $20.00

ALL OTHER COUNTRIES

International Shipping: 7-22 Business Days - $20.00

TAXES & DUTIES

Please note taxes and duties may be charged for international orders.

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.